> For the complete documentation index, see [llms.txt](https://docs.adobesandbox.com/comprehensive-technical-tutorial-archive/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.adobesandbox.com/comprehensive-technical-tutorial-archive/module9/ex5.md).

# 9.5 Use your decision in an email

Use your decision in an email

In this exercise, you'll use your decision to personalize the delivery of an email and SMS.

Go to **Journeys**. Find the journey you created in exercise 7.2, which is named `--demoProfileLdap-- - Account Creation Journey`. Click your journey to open it.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-add8d06866ef0db931e15fc11ce21c5ccfcd045f%2Femailoffer1.png?alt=media)

You'll then see this. Click **Create a new version**.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-6fe64738283e6b5fec17c41fd5ba75958cd836b5%2Fjourney1.png?alt=media)

Click **Create a new version**.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-31bc32a909d663a3b3269e7d0d73150133eb8039%2Fjourney2.png?alt=media)

Click the **Email** action and then click **Edit content**.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-7a1a0a6ee8e79566e9baf96ca0a60d73371f6cd5%2Fjourney3.png?alt=media)

You'll then see the message dashboard. Click **Email Designer**.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-68926d216f049c12181985dbbb4891fe1e832b93%2Femailoffer2.png?alt=media)

You'll then see this.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-fdbf0bf196d9252952f75b13648ad0bb0948d818%2Femailoffer5.png?alt=media)

You'll then see this. Drag a new **1:1 column** structure component onto the canvas.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-9e46d5e6700884e26cb104a95d0cb952c3550388%2Femailoffer6.png?alt=media)

In the menu, go to **Content Components**. Select the **Offer decision** component and drag and drop this component in the email's content offer placeholder as indicated. Then, click **Add**.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-f7c74d93775c9ff72caea215bbd457d549b6e564%2Femailoffer7.png?alt=media)

Select the type of placement that you want to include in the email. In the **Placements** dropdown menu select **Email - Image**, then select your decision `--demoProfileLdap-- - Luma Decision`. Click **Add**.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-9d92cb55032ba785645df9993cd6f255f230149d%2Femailoffer8.png?alt=media)

You now see all personalized offers and the fallback offer being visualized inside the email designer. Click **Simulate Content** to preview the email message with a real customer profile.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-337a815070b484ca43af8cf7f66898910ef7a0d0%2Femailoffer9.png?alt=media)

Start by identifying which profile you want to use for the preview. Select the **email** namespace and enter the email address of a customer profile you've created on the demo website. Next, click **Preview**.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-5bd893c394225d5c037689fa9dcc4e4f80689086%2Femailoffer10.png?alt=media)

Once the email has been displayed and the offer is correctly displayed click on the **Close** button.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-66c23a1f2146766bbe6f19c79f7a7415a1d5488c%2Femailoffer11.png?alt=media)

Finally, click **Save**.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-6257933387c69aa014442123485bce920a979415%2Femailoffer12.png?alt=media)

Now, click the arrow to go back to the previous screen.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-e8324e2f8167ee32ee2e4644f9f045a7c08e6a39%2Femailoffer13.png?alt=media)

You'll then see this. Click the arrow in the top left corner to go back to your journey.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-2c6d5529760797a1a209a796ddcb7ad54b844e30%2Femailoffer14.png?alt=media)

Click **Ok** to close your **Email** action.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-65300e9ad2b5aec6fd7cd49e1df939778c573366%2Femailoffer14a.png?alt=media)

Click **Publish** to publish your updated journey.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-db7a7ca15fda2adf089b4e7c7aa11cc50908ea22%2Femailoffer14b.png?alt=media)

Confirm by clicking **Publish** again.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-595edb4b7586f882c589510853b559740a3d32fe%2Femailoffer15.png?alt=media)

Your message is now published.

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-013a82af4b57d697eb661a26a2c00a1ca33ada71%2Femailoffer16.png?alt=media)

When you create a new account on the demo website, you'll now get this email:

![Journey Optimizer](https://858372621-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpBC8bA57il8Sj47B7QPJ%2Fuploads%2Fgit-blob-928b3f6f15dbd1d5c3c529eede7c6dea79a747ca%2Femailoffer17.png?alt=media)

You have finished this exercise.