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Comprehensive Technical Tutorial for AEP
  • Comprehensive Technical Tutorial for Adobe Experience Platform
    • Architecture
    • Video Overview
  • 0 - Getting started
    • 0.0 Which environment do I use?
    • (Deprecated) Install the Chrome extension for the Experience League documentation
    • 0.1 Use Demo System Next to setup your Adobe Experience Platform Data Collection client property
    • 0.2 Create your Datastream
    • 0.3 Set up the website
    • 0.4 Set up the mobile app
    • 0.5 Ingest Data to AEP through the Website
    • 0.6 Ingest Data to AEP through the Mobile App
    • 0.7 Visualize your own Real-time Customer Profile - UI
    • 0.8 See your Real-time Customer Profile in action in the Call Center
    • 0.9 Set up and use the AEP API to visualize your Real-Time Customer Profile
    • 0.10 Install the Experience Platform Debugger Extension
    • 0.11 What if I want to demonstrate basic AEP concepts directly on a live website?
  • 1 - Adobe Experience Platform Data Collection and the Web SDK extension
    • 1.1 Understanding Adobe Experience Platform Data Collection
    • 1.2 Edge Network, Datastreams and Server Side Data Collection
    • 1.3 Introduction to Adobe Experience Platform Data Collection
    • 1.4 Client-side Web Data Collection
    • 1.5 Implement Adobe Analytics and Adobe Audience Manager
    • 1.6 Implement Adobe Target
    • 1.7 XDM Schema requirements in Adobe Experience Platform
    • Summary and Benefits
  • 2 - Data Ingestion
    • 2.1 Explore the Website
    • 2.2 Configure Schemas and Set Identifiers
    • 2.3 Configure Datasets
    • 2.4 Data Ingestion from Offline Sources
    • 2.5 Data Landing Zone
    • Summary and Benefits
  • 3 - Real-time Customer Profile
    • 3.1 Visit the website
    • 3.2 Visualize your own real-time customer profile - UI
    • 3.3 Visualize your own real-time customer profile - API
    • 3.4 Create a segment - UI
    • 3.5 Create a segment - API
    • 3.6 See your Real-time Customer Profile in action in the Call Center
    • Summary and benefits
  • 4 - Query Service
    • 4.0 Prerequisites
    • 4.1 Getting Started
    • 4.2 Using the Query Service
    • 4.3 Queries, queries, queries... and churn analysis
    • 4.4 Generate a dataset from a query
    • 4.5 Query Service and Power BI
    • 4.6 Query Service and Tableau
    • 4.7 Query Service API
    • Summary and benefits
  • 5 - Intelligent Services
    • 5.1 Customer AI - Data Preparation (Ingest)
    • 5.2 Customer AI - Create a New Instance (Configure)
    • 5.3 Customer AI - Scoring Dashboard and Segmentation (Predict & Take Action)
  • 6 - Real-time CDP - Build a segment and take action
    • 6.1 Create a segment
    • 6.2 Review how to configure DV360 Destination using Destinations
    • 6.3 Take Action: send your segment to DV360
    • 6.4 Take Action: send your segment to an S3-destination
    • 6.5 Take Action: send your segment to Adobe Target
    • 6.6 External Audiences
    • 6.7 Destinations SDK
    • Summary and benefits
  • 7 - Adobe Journey Optimizer: Orchestration
    • 7.1 Create your event
    • 7.2 Create your journey and email message
    • 7.3 Update your Data Collection property and test your journey
    • Summary and benefits
  • 8 - Adobe Journey Optimizer: External data sources and custom actions
    • 8.1 Define an event
    • 8.2 Define an external data source
    • 8.3 Define a custom action
    • 8.4 Create your journey and messages
    • 8.5 Trigger your journey
    • Summary and benefits
  • 9 - Adobe Journey Optimizer: Offer Decisioning
    • 9.1 Offer Decisioning 101
    • 9.2 Configure your offers and decision
    • 9.3 Prepare your Data Collection Client property and Web SDK setup for Offer Decisioning
    • 9.4 Combine Adobe Target and Offer Decisioning
    • 9.5 Use your decision in an email
    • 9.6 Test your decision using the API
    • Summary and benefits
  • 10 - Adobe Journey Optimizer: Event-based Journeys
    • 10.1 Configure an event-based journey - Order Confirmation
    • 10.2 Configure a batch-based newsletter journey
    • 10.3 Apply personalization in an email message
    • 10.4 Setup and use push notifications
    • 10.5 Create a business event journey
    • Summary and benefits
  • 11 - Customer Journey Analytics - Build a dashboard using Analysis Workspace on top of Adobe Experie
    • 11.1 Customer Journey Analytics 101
    • 11.2 Connect Adobe Experience Platform Data Sets in Customer Journey Analytics
    • 11.3 Create a Data View
    • 11.4 Data Preparation in Customer Journey Analytics
    • 11.5 Visualization using Customer Journey Analytics
    • Summary and benefits
  • 12 - Ingest & Analyze Google Analytics data in Adobe Experience Platform with the BigQuery Source Co
    • 12.1 Create your Google Cloud Platform Account
    • 12.2 Create your first query in BigQuery
    • 12.3 Connect GCP & BigQuery to Adobe Experience Platform
    • 12.4 Load data from BigQuery into Adobe Experience Platform
    • 12.5 Analyze Google Analytics Data using Customer Journey Analytics
    • Summary and benefits
  • 13 - Real-Time CDP: Segment Activation to Microsoft Azure Event Hub
    • 13.1 Configure your Microsoft Azure EventHub environment
    • 13.2 Configure your Azure Event Hub Destination in Adobe Experience Platform
    • 13.3 Create a segment
    • 13.4 Activate segment
    • 13.5 Create your Microsoft Azure Project
    • 13.6 End-to-end scenario
    • Summary and benefits
  • 14 - Real-Time CDP Connections: Event Forwarding
    • 14.1 Create a Data Collection Event Forwarding property
    • 14.2 Update your Datastream to make data available to your Data Collection Event Forwarding property
    • 14.3 Create and configure a custom webhook
    • 14.4 Create and configure a Google Cloud Function
    • 14.5 Forward events towards the AWS ecosystem
    • Summary and benefits
  • 15 - Stream data from Apache Kafka into Adobe Experience Platform
    • 15.1 Introduction to Apache Kafka
    • 15.2 Install and configure your Kafka cluster
    • 15.3 Configure HTTP API Streaming endpoint in Adobe Experience Platform
    • 15.4 Install and configure Kafka Connect and the Adobe Experience Platform Sink Connector
    • Summary and benefits
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On this page
  • Objectives
  • 11.2.1 Connection
  • 11.2.2 Select Adobe Experience Platform datasets
  • 11.2.3 Person ID and Data Stitching
  • Person ID
  • Stitching the data using the Person ID
  1. 11 - Customer Journey Analytics - Build a dashboard using Analysis Workspace on top of Adobe Experie

11.2 Connect Adobe Experience Platform Data Sets in Customer Journey Analytics

Customer Journey Analytics - Connect Adobe Experience Platform Datasets in Customer Journey Analytics

Previous11.1 Customer Journey Analytics 101Next11.3 Create a Data View

Last updated 2 years ago

Objectives

  • Understand the Data Connection UI

  • Bring Adobe Experience Platform data into CJA

  • Understand Person ID and data stitching

  • Learn the concept of data streaming in Customer Journey Analytics

11.2.1 Connection

Go to to access Customer Journey Analytics.

On the Customer Journey Analytics-homepage, go to Connections.

Here you can see all the different connections made between CJA and Platform. These connections have the same goal as report suites in Adobe Analytics. However, the collection of the data is totally different. All data is coming from Adobe Experience Platform datasets.

Let's create your first connection. Click Create new connection.

You'll then see the Create Connection UI.

You can now give a name to your connection.

Please use this naming convention: --demoProfileLdap-- – Omnichannel Data Connection.

Example: vangeluw - Omnichannel Data Connection

You also need to select the correct sandbox to use. In the sandbox menu, select your sandbox, which should be Bootcamp. In this example, the sandbox to use is Bootcamp. And you also need to set the Average number of daily events to less than 1 million.

After selecting your sandbox, the available datasets will be updated.

11.2.2 Select Adobe Experience Platform datasets

Search for the dataset Demo System - Event Dataset for Website (Global v1.1). Click + to add the dataset to this connection.

Now search and check the checkboxes for Demo System - Event Dataset for Voice Assistants (Global v1.1) and Demo System - Event Dataset for Call Center (Global v1.1).

You'll then have this. Click Next.

11.2.3 Person ID and Data Stitching

Person ID

The goal now is to join these datasets. For every dataset you selected, you’ll see a field called Person ID. Each dataset has its own Person ID field.

As you can see, most of them have the Person ID selected automatically. This is because a Primary Identifier is selected in every schema in Adobe Experience Platform. As an example, here's the schema for Demo System - Event Schema for Call Center (Global v1.1), where you can see that the Primary Identifier is set to phoneNumber.

However, you can still influence which identifier will be used to stitch datasets together for your connection. You can use any identifier that is configured in the schema linked to your dataset. Click on the dropdown to explore the IDs available on each dataset.

As mentioned, you can set different Person IDs for each dataset. This allows you to bring different datasets from multiple origins together in CJA. Imagine bringing in NPS or survey data which would be very interesting and helpful to understand the context and why something has happened.

The name of the Person ID field isn't important, as long as the value in the Person ID fields correspond. Let say we have email in one dataset and emailAddress in another dataset defined as Person ID. If delaigle@adobe.com is the same value for the Person ID-field on both datasets, CJA will be able to stitch the data.

Stitching the data using the Person ID

Now that you understand the concept of stitching datasets using the Person ID, let's choose email as your Person ID for each dataset.

Go to each dataset to update the Person ID.

Now fill the field Person ID choosing the email on the dropdown list.

Once you have stitched the three datasets, we are ready to continue.

dataset
Person ID

Demo System - Event Dataset for Website (Global v1.1)

email

Demo System - Event Dataset for Voice Assistants (Global v1.1)

email

Demo System - Event Dataset for Call Center (Global v1.1)

email

You also need to ensure that for every dataset, these options are enabled:

  • Import all new data

  • Backfill all existing data

Click Add datasets.

Click Save and go to the next exercise. After having created your Connection it may take a few hours before your data is available in CJA.

Currently there are some other limitations such us stitching the anonymous behavior to known. Please review the FAQs here: .

FAQ
analytics.adobe.com
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