8.5 Trigger your journey
Adobe Journey Optimizer - External Weather API, SMS Action & more - Trigger your Orchestrated Customer Journey
Last updated
Adobe Journey Optimizer - External Weather API, SMS Action & more - Trigger your Orchestrated Customer Journey
Last updated
In this exercise, you'll test and trigger the journey you configured in this module.
Go to Adobe Experience Platform Data Collection and select Tags.
This is the Adobe Experience Platform Data Collection Properties page you saw before.
In module 0, Demo System created two Client properties for you: one for the website and one for the mobile app. Find them by searching for --demoProfileLdap-- in the [!UICONTROL Search] box. Click to open the Web property.
You'll then see this.
In the left menu, go to Rules and search for the rule Geofence event. Click the rule Geofence event to open it.
You'll then see the details of this rule. Click to open the action Send "geofence event" to AEP - trigger JO.
You'll then see that when this action is triggered, a specific data element is used to define the XDM data structure. You need to update that data element, and you need to define the Event ID of the event that you configured in Exercise 8.1.
You now need to go update the data element XDM - Geofence Event. To do so, go to Data Elements. Search for XDM - Geofence Event and click to open that data element.
You'll then see this:
Navigate to the field _experience.campaign.orchestration.eventID. Remove the current value, and paste your eventID there.
As a reminder, the Event ID can be found in Adobe Journey Optimizer under Configurations > Events and you'll find the event ID in the sample payload of your even, which looks like this: "eventID": "fa42ab7982ba55f039eacec24c1e32e5c51b310c67f0fa559ab49b89b63f4934".
Next, you should define your city in this data element. Go to placeContext > geo > city and enter a city of choice. Next, click Save or Save to Library.
Finally, you need to publish your changes. Go to Publishing Flow in the left menu.
Click Add All Changed Resources and then click Save & Build to Development.
Go to https://builder.adobedemo.com/projects. After logging in with your Adobe ID, you'll see this. Click your website project to open it.
On the Screens page, click Run.
You'll then see your demo website open up. Select the URL and copy it to your clipboard.
Open a new incognito browser window.
Paste the URL of your demo website, which you copied in the previous step. You'll then be asked to login using your Adobe ID.
Select your account type and complete the login process.
You'll then see your website loaded in an incognito browser window. For every demonstration, you'll need to use a fresh, incognito browser window to load your demo website URL.
Click the Adobe logo icon in the top left corner of your screen to open the Profile Viewer.
Have a look at the Profile Viewer panel and the Real-time Customer Profile with the Experience Cloud ID as the primary identifier for thi currently unknown customer.
Go to the Register/Login page. Click CREATE AN ACCOUNT.
Fill out your details and click Register after which you'll be redirected to the previous page.
Open the Profile Viewer panel and go to Real-time Customer Profile. On the Profile Viewer panel, you should see all of your personal data displayed, like your newly added email and phone identifiers.
On the Profile Viewer panel, click UTILITIES. Enter geofenceevent and click Send.
A couple of seconds later, you'll receive an SMS from Adobe Journey Optimizer.
